Business e-ssentials Bundle

Flow Learning offer a range of business and management courses courses which are delivered via e-learning. We can also put together a blended learning programme for you combining instructor led training together with e-learning courses, coaching sessions and job aids as required.

The modern workplace demands an ever-expanding range of expertise and competencies, so this portfolio of business skills e-learning courses are as diverse as the needs of our customers.  These courses will help staff at different levels within your organisation perform better and work more effectively with colleagues in order to achieve successful outcomes.

Choose any FIVE courses from the following:

Time Managment

• Purpose & Goals of Time Management
• Organising Your Time
• Planning Your Time
• Dealing with Time-Wasting Situations
• Time-Saving Tips & Technology
   

Managing Meetings and Difficult situations

• Introduction to Meetings & Meeting Types
• Meeting Planning & Preparation
• Conducting Effective Meetings
• Meeting Behaviour, Dealing with Problem Characters
• Virtual Meetings

Recruitment

• The Recruitment Process – An Overview
• Writing Job Descriptions & Person Specifications
• Attracting Candidates & Producing Job Advertisements
• Shortlisting Canidates & Interview Techniques
• Candidate References & Selection

Performance Appraisals

• An Overview of Performance Appraisal
• Preparing for the Appraisal
• The Appraisal Discussion
• On-going Appraisal

Negotiation & Persuasion

• Introduction to Negotiation
• Negotiation Strategies 1 – Strategy Basics
• Negotiation Strategies 2 – Psychological Strategies
• An Introduction to Persuading & Influencing
• The Persuasion Process
   

Presentation Skills

• Presentations 1 – Preparing for the Presentation
• Presentations 2 – The Presentation

Delegation

• Delegation

Questioning Skills

• Questioning Skills – Why are Questions Important?
• Questioning Skills – Using Open Questions
• Questioning Skills – Using Probing Questions
• Questioning Skills – Using Closed Questions
• Questioning Skills – Unproductive Questions

Listening Skills

• Listening Skills – An Introduction to Listening
• Listening Skills – Removing the Barriers to Listening
• Listening Skills – Becoming a Better Listener

Body Language

• A Background to Body Language
• Silent Speech: Understanding Body Language
• Using Body Language in the Workplace
• Silent Selling – Using Body Language in Sales
   

Coaching

• The Role of the Coach
   

Diagnostic programs

• Supervisory and Managerial Leadership: 360º Appraisal
• How to Assess Your Leadership Style and Effectiveness
• Your Personality Profile
• Your Confidence Profile
• Measure your Self-Esteem
• Improve your Self-Esteem

Please list your choices in the comments section when ordering.

www.flowlearning.co.uk